From afd3d51e6d659babd3ce03d75bbe4048146912a5 Mon Sep 17 00:00:00 2001 From: Daniel Baumann Date: Fri, 9 May 2008 06:57:40 +0200 Subject: Moving bugs document to live-manual. --- debian/bug/presubj | 2 +- docs/BUGS | 100 ----------------------------------------------------- 2 files changed, 1 insertion(+), 101 deletions(-) delete mode 100644 docs/BUGS diff --git a/debian/bug/presubj b/debian/bug/presubj index 6ec870c..52139e5 100644 --- a/debian/bug/presubj +++ b/debian/bug/presubj @@ -1,2 +1,2 @@ Before reporting bugs in live-helper itself (i.e. not just in the packaging), -please make sure you have read /usr/share/doc/live-helper/BUGS. +please make sure you have read the section about bugs in the live-manual. diff --git a/docs/BUGS b/docs/BUGS deleted file mode 100644 index a3dc087..0000000 --- a/docs/BUGS +++ /dev/null @@ -1,100 +0,0 @@ -How to report a bug in Debian Live -================================== - -"No software is perfect... we need your help!" - -Debian Live is far from being perfect, but we want to make it as close as -possible to perfect - with your help. - -As such, do not hesitate to report a bug: it is better to fill a report twice or -even to report a potential non-bug than no bug at all. - -However, here are some recommendations how to file good bug reports so that they -are the most effective. - -For the impatient: - - * Do always reproduce with the most current version of live-helper and - live-initramfs before submitting a bugreport. - - * Do always try to give as *specific* as possible information about the bug. - This not just includes the version of live-helper and live-initramfs used, - the distribution of the live system you are building. - - -1. Where does the bug appear? ------------------------------ - -...at build time while bootstrapping? - -live-helper first bootstraps a basic Debian system with debootstrap(8) or -cdebootstrap(1). Depending on both debootstrap/cdebootstrap and the Debian -distribution it is bootstrapping, it runs sucessful or not. If a bug appears -here, check if the error is related to a specific Debian package (most likely), -or if it is related to debootstrap/cdebootstrap itself. Running lh_bootstrap -with --debug gives you more information. - -Also, if you are using a local mirror or any of sort of (package) proxy and you -are experiencing a problem with bootstrapping, always reproduce it first by -bootstrapping from an official Debian mirror. - -In all cases above, these are not a bug in live-helper, but rather in Debian -itself. We can not fix this directly. Instead, report such a bug against the -failing package, or in case of a bug in the bootstrapping tool, against -debootstrap or cdebootstrap, or the (package) proxy software you are using. - - -...at build time while installing packages? - -live-helper installs additional packages from the Debian archive. Depending on -the Debian distribution used and the daily archive state, it can fail. If a bug -appears here, check if the error is also reproducible on a normal installed -(non-live) system. - -Also, if you are including any sort of unofficial package to your live system -and you are experiencing problems, rebuild without those before filling a bug -to make sure that they are not the cause of the failure. - -In all cases above, these are not a bug in live-helper, but rather in Debian -again. Report it against the failing package(s). - - -...at boot time? - -If your image does not boot, please report it to the mailing list together with -the information requested in 2. Do not forget to mention, how/when the image -failed, in qemu, vmware or real hardware. If you are using a virtualization -technology of any kind, do always run it on real hardware before reporting a -bug. Nevertheless, providing a screenshot of the failure is also very helpful. - - -...at run time? - -If a package was successfully installed, but fails while actually running the -Live system, this is probably a bug in Debian Live and you are welcome to report -it to us. - - -2. Where to send the bug report? --------------------------------- - -Report error logs of build time errors to live-helper and run time errors to -live-initramfs in the Debian Bug Tracking System. If you are unsure or need more -help before submitting a bug report, you can always send a message to -. We will help you to figure it out. - -To make the most out of your bug report, we require at least the following -information: - - * Architecture of the host system - * Version of live-helper on the host system - * Version of live-initramfs on the live system - * Version of debootstrap and/or cdebootstrap on the host system - - * Architecture of the live system - * Distribution of the live system - * Version of the kernel on the live system - -Additionally, to rule out other errors, it is always a good idea to tar up your -config directory and upload it somewhere (do *not* send it as an attachment to -the mailinglist), so that we can try to reproduce the errors you encountered. -- cgit v1.0